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【Pay Attention to Connecting the Ribbon Cables】AUTENS replacement laptop keyboards are new and fit for your laptop perfectly. If some keys don't work after installed, that is not because keyboard is broken but customers do not connect well the ribbon cable of this laptop keyboard with their laptop, in this case please try to reconnect more times. Many customers solve this problem after reconnect it
【Compatible Models】This replacement laptop keyboard only fits for HP EliteBook 850 G3 / 850 G4 / 755 G3 / 755 G4 Laptop. Please check the pictures and description carefully before bidding. If you are not sure of which kind of keyboard you need, please do not hesitate to contact AUTENS customer service, and we will try our best to help
【About AUTENS】AUTENS is specialized in many laptop accessories such as replacement laptop keyboards for years. If you are looking for some other laptop replacement keyboards, please feel free to contact us, and we promise to response it in 24 hours
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【Solution of keys don't work】If some keys don't work after install ,You can try to reconnect the ribbon cable in case bad connected ,pls use a dry cloth to wipe metal head of the connect ribbon,then try to connect about few times,many customer solve this problem after did this.